Gail,
Thank you for all the time on the phone & email you spent with me helping us plan this trip. We were all a little unsure exactly how this trip would be – staying a week with perfect strangers. I believe it is so important to match your clients with a beautiful and well kept yacht & a crew that is friendly and accommodating.
The Marolanga is such a comfortable & clean yacht. Gus & Marcella were the perfect Host, I can’t imagine any group they would not be a match for. This was a very special trip for all of us & we were given special memories which will last a lifetime!
Karen H
Dear Gail,
Jim and I just wanted to say a big thank you for the lovely welcome bottle of champagne when we arrived!! We again had a wonderful trip with Rob and Michele. Our girls and their boyfriends had no idea one could have so much fun sailing!
Kathryn & Jim
Gail,
Everything was so perfectly and so professannly pre-organized through your agency and assistants. Thanks also for the champagne, which we drank later during the week. A very delicate and appreciated touch of class.
Robert D
Gail,
When my Charter broker retired I started looking on line for an other company that could provide timly and professional servise I was accustom to. That is when I met Gail Hartman. My first email was responded to almost immediately. Gail proves to be the most profesionla of all. Virgin Island sailing is a well run organization and we will certainly tell that to anyone that that may ask.
Brian H
Gail, I wanted to email you and thank you for the lovely bottle of champagne you sent for our first day on board the Crystal Clear with Charley and Carolina. It was obvious even from prior to our arrival how much care they had taken to understand all the info we had sent—especially our food needs, which are a bit complicated, to say the least. Thank you for all you did to help us find them and coordinate our trip.
Amy J.
Gail at virgin Island sailing was wonderful. She was always there to answer questions and address our concerns. We will defiantly use V I Sailing on our next charter. Michael B
Gail,
I just wanted to write and say thank you for all your help when John and I missed our flight. Everyone was helpful, the hotel, water taxi, ect., but you were an amazing help. Your concern and assurances certainly helped us keep things in perspective and not let the missed flight ruin our vacation. Thank you again for everything!
Ann M
Gail Hartman was very helpful in the planning of our trip. She considered our special needs and found the perfect crew for us in Charles and Leslie of the sailing yacht Phaedrus. She predicted they would be a perfect crew for us and the where!
Steve & Judy B
Gail, thanks so much for your note and the champagne aboard the Three Moons! That was very nice and we all enjoyed sipping the champagne. This was without exception, the best charter we have had in our 3 vacations with Virgin Island Sailing. Wow! This was truly a memory.
Molly F
Gail, Thank you so, so much for all your help putting together this trip on Shaitan. Praise is difficult for John yet he has not stopped talking about the trip. Again, thanks for the hand-holding and all your assistance.
Cindy
Dear Gail, I sincerely appreciate your having taken the time to ask for details about our party and what we liked to do before recommending that we charter Paradise with Ruth and Bernd. The sailboat and Ruth and Bernd were a perfect match for us. My wife and I have been fortunate to be able to travel pretty extensively and have vacationed in a number of different places. My wife’s comment to Ruth and Bernd as we left was “ this is the best vacation I have ever had”, is a wonderful description of our Trip.
Robert J
References From Yachts:
Hi Gail,
How are you doing? We have the Young charter aboard and thanks for sending us just the most amazing guests, once again. Dave and I have been reflecting on our last six years in the Caribbean and of course one is our relationship with brokers. We both agree that it is not how many charters you do but how they pan out and getting the right people. You have been instrumental in many of our happiest charters. After each charter we get huge accolades and sometimes I wonder if anybody ever comes back and thanks you for the perfect match.
As a broker you have been so amazing in the following areas:
All our charters have been perfect matches.
You know when Gail puts a hold on you it is a done deal and you don't leave the hold on for weeks. The deal is always straightforward with no peculiar request.
Highly efficient paperwork with contracts, thanks Bridgett. Preference sheets always way ahead of charters. Excellent communications.
We have voted you the best broker and you get more than a 10 - you are a 20.
All our guests have praised your professionalism and quick action with contracts etc.
Most of all you have become a wonderful friend.
Lots of love.
G and D